How to video chat
Video chats at Smile Logic use Google Meet.
You can use a phone, tablet, laptop, or any computer with a camera and microphone.
If you have not already reserved a time, book a video chat online.
If you reserved a time, please follow the instructions below:
Use a phone or tablet
- Get the app for Android, or iOS.
- Click on the URL in the email to open the meeting in the app.
- Allow access to your camera and microphone.
- Check that your camera and microphone work in the reception screen.
- Click “join now” when you are ready to join.
- Enter the patient name if requested
- Wait for our office to confirm your connection (for your privacy)
Use a laptop or computer
- No app needed.
- Click on the URL in the email to open your browser. Supported browsers include Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari.
- Allow access to your camera and microphone.
- Check that your camera and microphone work in the reception screen.
- Click “join now” when you are ready to join.
- Enter the patient name if requested
- Wait for our office to confirm your connection (for your privacy)
FAQ
Q: Should I start a new meeting or “Join now”?
A: “Join now” to connect to the video chat. If you start a new meeting it will not connect with Dr. Viechnicki.
Q: I clicked “Join now” but I get kicked out
A: After you click Join now, wait for Dr. Viechnicki. It might time-out if we are with another patient. Please try to join again.